Review Theme Process

– Based on our experience, give reviews about The User’s feelings when using the product on Front End and Back End , Feel about The Pros and Cons when experiencing the sections, Documentation, Theme settings, Support Customization, Theme Updates, Page Loading Speed, The Store used the theme in practice, Total Sales, Customer Reviews purchased, Customer Reviews, SEO.

+ First, before starting to use, it is necessary to read and understand the document once to evaluate whether the part of the document for the topic has details that are easy to understand or can be understood.

Where is the question, is the documentation updated with each version of the theme so that users can capture usage information?

+ Next, after briefly reading the document, start installing the theme through the instructions in the document, in order to be able to conclude whether it is easy to install the theme or not, during the installation process. whether there are any steps that are difficult or it is not like in the documentation, is there separate support for the application to support the installation, and what are the advantages and disadvantages of using the application for customers, who buy about to use it without a solid knowledge of the subject?

+ Once the theme has been installed, do a check of the default theme applied to the store when viewing the preview, is it the same as the preview published by them publicly (Sections have a correct position or not, number of sections has the same as a preview of side theme or not, …?). Delete parts and drag and drop them back to the original demo position to draw conclusions about whether the parts are easy to use or not, with high adjustability or not. List categories inside the theme.

+ Next at the topic landing page list the topics of the topic and give the bulk of each topic => Give a review: 

• What topics are there? 
• Home page quantity: many, varied, few…? 
• Content on the home page: diverse, many topics…? 
• What is the most prominent homepage on the topic?

+ Next, we will check how is the user experience when using the Front End. 

• What are the priorities when using Front End, what features are there to Optimize user shopping?
• What are the disadvantages of using Front End that make users uncomfortable or negative? 
• Use measurement tools to check the speed of the page how (what is the average speed, is it rated as fast or slow)?

+ Next, we go to the review section of users who purchased the theme on ThemeForest to list:

• The number of stars rating for the theme is from 1-5.
• The number of stars at levels 1-5 accounts for what percentage of the total number of stars. 
• What are the low rates mainly, and how do customers report the problem?
• What items do the high-rated stars focus on, and how do customers reflect the problem?
• What is the most frequently reported problem by customers?

+ About updating the theme, we will check what criteria are given:

• When does the update of a new version take place (fast or slow)?
• After being updated, what problems can the theme solve (fix bugs, improve…)?
• Does the attached change log document contain details that are easy to understand?

+ About custom support, in our’s experience, will  give reviews:

• Refer to more customer reviews about custom support as well as your own experience with customer support to give an overall review.
• Response time of the user support team: fast, slow
• Feedback in comments is fast or slow
• Support channel: full and detailed not like FAQ, ticket…

+ To review the page load speed of the pages, we will use tools to check the page speed parameters (Google Speed, GT Metrix)

• What is the average page speed?
• Speed ​​Score: speed score
• The largest Contentful Paint (LCP): is the user’s perceived loading speed
• First Input Delay (FID): measures the time from when a user first interacts with a page to when the browser can actually start processing event handlers
• Cumulative Layout Shift (CLS): measures the stability and unexpected layout changes of displayed page content during loading.

=> Evaluate the speed of page loading fast or slow, to meet the needs of users in the process of using the system or not.

+ We will evaluate the following criteria to be able to obtain marketing evaluations of the theme

• Landing page: is it unique or simple, has it been able to elicit the needs of customers to purchase, register to receive information?
• Preview: effective and suitable reduce time
• Thumb: is the image reasonable and quick to view, easy to manage?
• Video marketing: convey the content and functionality of that theme?

=>Finally to evaluate the marketing aspect of the theme is good or not

+ In the comments section of the theme on ThemeForest, we analyze the customer’s problems to provide evaluation criteria., what are the points to pay attention to?

• What is the content of the comment mainly about?
• What are the most frequently asked questions by customers?
• The issues that are commented on by customers focus on asking or complimenting.

+After all the points above, from the user perspective, the reviewer will give a review of the price of the theme

• Is this theme often on sale? How much does the price fluctuate?
• Compared to other products of the same price range, what stands out for customers to choose to buy?
• Is the quality of the theme worth the price?

=> Finally, after experiencing the 3 positions above, sums it up to give an assessment of the pros and cons of the theme, the rating of each part is evaluated and the average rating of the items evaluated above for readers to have the most intuitive, concise, and detailed view.